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Diagnostic codes – State SPX 50 DHPT User Manual

Page 17

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17

DIAGNOSTIC CODES

DISPLAY SHOWS

INDICATES

CORRECTIVE ACTION

EUC

Upper element is not functioning

1. Turn off power at the circuit breaker/fuse box and check for

a loose connection at the element. For access directions

see “Heating Element Replacement” section. If error persists

proceed to the next step.

2. Replace non-functioning element. See “Heating Element

Replacement” section.

ELC

Lower element is not functioning

1. Turn off power at the circuit breaker/fuse box and check for

a loose connection at the element. For access directions

see “Heating Element Replacement” section. If error persists

proceed to the next step.

2. Replace

non-functioning

element. See “Heating Element

Replacement” section.

SF

The air filter is dirty.

1. Turn off power at the circuit breaker/fuse box.

2. Clean the air filter. See “Air Filter Cleaning/Replacement”

section.

ECF

The heat pump compressor is

starting/stopping frequently.

1. Turn off power at the circuit breaker/fuse box.

2. Clean the air filter. See “Air Filter Cleaning/Replacement”

section.

3. If error persist, please contact a qualified person to check the

fan wire connection.

E20 or E21

Upper Temperature Sensor is not

functioning.

Contact a qualified person to service the unit.

E30 or E31

Lower Temperature Sensor is not

functioning.

E50 or E51

Heat Pump Suction Temperature

Sensor is not functioning.

E10 or E11

Heat Pump Coil Temperature

Sensor is not functioning.

E40 or E41

Heat Pump Discharge

Temperature Sensor is not

functioning.

Edr

Not enough water in the tank

(tank not full).

Fill completely-Open all hot water taps in home and run until water

(uninterupted) flows from all open hot water taps.

EPL

Power supply voltage is too low.

Check the power supply to the unit and make sure it is higher than

204V

EDH

Heat Pump Discharge

Temperature is too high.

Contact a qualified technician to service the unit.

EoF
(If Accessory Condensate
Pump is installed)

Condensate pump failure.

1. Check to see if accessory condensate pump is plugged in and

has power. Also check circuit breaker/fuse box and GFCI (if

used). If error persists, proceed to the next step.

2. Check condensate pump outlet tube for blockage. If error

persists, proceed to the next step.

3. Check control wire connections to condensate pump. If error

persists, proceed to the next step.

4. Replace accessory condensate pump. If error persists, contact

a qualified technician to service the unit.

ECL

Heat pump suction pressure is

too low.

Contact a qualified technician to service the unit

EEE

EEPROM failure

ECC

Heat pump compressor is not

functioning.

“-”,”--”,”---”

Unit is doing a system diagnostic.

No action is necessary.

ICE

Heat pump is in defrosting cycle.

HPO

Heat pump is out of operation

envelope.

NOTE:

The diagnostic codes listed above are the most common. If a diagnostic code not listed above is displayed,

contact Residential Technical Assistance referencing the number on the front of this manual.