Pure Evoke F4 with Bluetooth - Manual (Page 24)

22
Help and advice
I am having trouble connecting to my network
• Your radio can’t connect to wireless networks that are access controlled, such as office networks,
without a WEP, WPA or WPA2 key or password.
• Your radio needs to be positioned within the range of your wireless network, which will be reduced
if there are walls between your router and radio. Although Evoke is very good at picking up wireless
networks, the strength of the Wi-Fi signal will vary depending on your router and the surrounding
environment. If Evoke fails to find your wireless network, or the signal drops off, move the radio closer
to the router.
• Unless your wireless network is ‘open’ (this is generally not recommended due to the risk of
unauthorised access), make sure you have your WEP, WPA or WPA2 key to hand.
• Make sure that you have entered the correct WEP, WPA or WPA2 key or password for your network.
• If you also experience trouble connecting to your network with the Ethernet adapter, check your
Internet connection using a computer. If this is OK, try restarting your router or modem.
Screen displays ‘Station not available’
• If a station will not play visit http://support.pure.com for assistance.
I can’t see Evoke in the list of available Bluetooth devices on my mobile device
• This may be because your Evoke Bluetooth visibility setting is set to ‘On (Hidden)’ or ‘Off’ (see page
19). Your Evoke setting will need to be set to ‘On (Visible)’ to pair wih your mobile device.
My mobile device is prompting me for a passcode when I try to pair with Evoke
• Some legacy Bluetooth devices may prompt you to enter a passcode when trying to pair with Evoke. If
this occurs, enter the code ‘0000’.
EvokeF4-V6-Euro.indb 22 4/22/2014 10:26:33 AM