Telenav for Cincinnati Bell Supported Devices: v5.1 for BlackBerry smartphones Users Guide User Manual

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If you forgot your PIN, contact TeleNav GPS Navigator Customer Care at 1-888-353-6284.

Low battery

The GPS will not work if the device’s battery charge level is below about 15%. Starting with a freshly charged
standard battery, we have used TeleNav for around 4 hours before it became necessary to connect the charging
cable. If you get a low battery warning, connect a charging cable as soon as possible. In some cases, you may
need to wait a while for the battery to become sufficiently charged so that the GPS receiver will work.

Password needs 4 digits

You must provide a four digit personal identification number (PIN) along with your carrier mobile number to log into
TeleNav GPS Navigator.

Please input password

You must provide a four digit personal identification number (PIN) along with your mobile telephone number to log
into TeleNav GPS Navigator.

Please input phone number

You must provide your mobile telephone number to log into TeleNav GPS Navigator.

Phone number needs 10 digits

Enter the entire 10 digit phone number, not prefixed by 1.

Network signal weak

If the carrier network signal is weak, move to an area where reception is better and try the function that requires
network access again.

TeleNav GPS Navigator encountered an error

TeleNav GPS Navigator is having technical problems with the specific request that you made. This can be due to
an address that it cannot find, or mapping data that does not allow routing from where you are to where you want to
go. In this case, try to use a nearby address.

TeleNav GPS Navigator not available

If you get an advisory message that TeleNav GPS Navigator is not available, exit the TeleNav GPS Navigator
application and then re-launch it. If the problem recurs, it may be due to a temporary TeleNav GPS Navigator
server outage.

Trial expired

The trial period for your account has expired. Order TeleNav GPS Navigator by visiting by calling TeleNav GPS
Navigator Customer Support at 1-888-353-6284.