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Faqs – Telenav Scout v1.0 for iPhone (open market) User Manual

Page 105

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Scout encountered an error

Scout is having technical problems with the specific request that you made. This can be due to an address that it cannot

find, or mapping data that does not allow routing from where you are to where you want to go. In this case, try to use a

nearby address.

Scout not available

If you get an advisory message that Scout is not available, exit the application and then re-launch it. If the problem

recurs, it may be due to a temporary server outage.

Unable to generate a route

Scout could not generate a route between the two endpoints of the route. This may be a temporary error if you have a

weak GPS signal when establishing the origin, but may be due to errors in the map data in the area around the

destination.

18. FAQs

Why do I need the carrier’s data service?

The data plan allows you to access nationwide routes, maps, and Places content from the Scout servers using the data

communication features of your device. These services are different from your cellular airtime. To order a data plan,

please contact your wireless carrier.

© 2012 Telenav, Inc.

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