Telenav Scout v1.7 for iPhone (open market) - Manual (Page 62)

Why does GPS not work near buildings and other tall objects?
Your device requires signals from GPS satellites in order to work, so it needs a clear view of the sky. Dense materials
(such as concrete, rock, steel, heavy wood), tall buildings, terrain features (like mountains, ridges, and cliffs), and large
trees can block or degrade GPS signals and may make it impossible to determine your location.
GPS satellites are not always immediately overhead and could be anywhere in the skies at any time, even low on the
horizon; however, there are enough satellites in orbit so that four or more will be view of your device if not blocked by
large objects, terrain, or dense materials.
How do I know that my device is receiving GPS signals?
Scout alerts you if your device is not receiving GPS signals. If this happens, move to an area where there is a clear view
of the sky so your device can receive GPS signals from space.
What happens if I’m using Scout for driving directions and I lose the GPS signal while driving across a bridge
or through a tunnel or lose the GPS signal for some other reason?
A “GPS Weak” icon will pop up on screen if the GPS signal is not clearly received by the device. Once you have clear
GPS signal, the icon will disappear. Scout automatically reroutes you if you are using a paid subscription plan.
What happens if I lose network coverage for an extended time while driving?
When you are out of network coverage, Scout will seamlessly go into “Always There Navigation mode” so that you are
still able to get navigation instructions and audio. To enable Always There Navigation mode to kick in when you are out
of network, you must first download regional map data. See “Maps On My Device” on page
54 for setup instructions.
Why do I need WiFi to download the map?
Because each region is currently over 800MB, maps will be downloaded much quicker using a WiFi connection.
Why can’t I download all three regions?
Having all three regions on your phone at one time will take up too much memory on your phone and in the app.
To prevent any lag in service, we only allow one region at a time. While other apps allow you to download the
whole country or even individual states, Scout does it via region to give you a comprehensive map around your
respective area – so it’s easier for road trips, nearby travel, etc.
How much space will the maps take on my phone?
Each region is different. They vary in space based on how large each region is. While the initial download may
take 10-15 minutes on a normal WiFi connection, it won’t take the same amount of time to load the map each
time. Once it’s been downloaded in the app, you’re good to go. Each region’s current size is listed below:
o Western – 834 MB
o Central – 1565 MB
o Eastern – 1323 MB
Will search work out of wireless coverage?
Currently point-of-interest (POI) search is not offered outside of wireless coverage. Only address search will work
with Always There Navigation.
Can I search for addresses in my contacts using speech recognition?
At this time, speech recognition cannot be used to search for addresses in your contacts.
What does the speech recognition understand?
The recognition is optimized to work best for navigation related tasks. The following types of request are
recognized:
o Addresses
o Points of interest
o City, states
o Airports
o Intersections
© 2013 Telenav, Inc. Page 62 of 65