AltiGen comm AltiServ TM 4.5 - Manual (Page 23)

16 AltiServ User Guide
Answering Calls
Feature Dial a Description
Individual Call
Pickup #29
Connects to the local set with extension .
Note: For workgroup calls, only a workgroup
agent can pick up the call.
System Call
Pickup
(any ringing
phone) #30 Connects the call of any ringing phone to the
local set.
Note: For workgroup calls, only a workgroup
agent can pick up the call.
Personal Call
Park FLASH
#31, then
hang up;
OR
FLASH
#31 ,
then hang
up Parks the call to later pick up from this or
another station. Or park the call at a specific sta-
tion by pressing FLASH #31 and the extension
of the other station. You can have up to 50 calls
parked per station simultaneously. Parked calls
ring the extension upon timeout. Timeout time is
configurable, with a default of 2 minutes.
If you park the call to a workgroup extension,
only you or the workgroup agents can pick up
the call with #31 .
Note: If you park a call to a workgroup pilot
number, only you or a workgroup agent
can pick up the call with #31.
Personal Call
Park Pickup #31
Pick up the call parked at extension
If the call was parked to a workgroup extension,
only a workgroup agent or the user who parked
the call can pick it up with this feature..
Note: If the extension is a workgroup pilot
number, only a workgroup agent or the
person who parked the call can pick it up.
System Call Park FLASH
#41
Park a call at a public “location” station by enter-
ing FLASH #41. The system announces where
the call is parked (a location number). Calls
parked by a user will ring that user’s extension
upon time-out after 2 minutes.
System Call Park
Pickup #41
Pick up the system parked call at location num-
ber