STEINEL HIPURFORMER - Manual (Page 7)

This quality STEINEL product has been manufactured, tested and packed with the greatest
care. It complies with all applicable North American safety standards and regulations.
STEINEL warrants this product against defects in material and workmanship as follows:
• Normal household environment – 36 months from date of original purchase.
• Commercial or industrial use – 12 months from date of original purchase.
During this warranty period, STEINEL agrees to repair or replace, at STEINEL’s
discretion, any defective product without charge.
This warranty does not cover parts subject to wear or damage caused by accident,
misuse, abuse, alteration or lack of reasonable care. Consequential damage to external
items is also excluded from this warranty.
Use only HiPURformer™ polyurethane reactive hot melt adhesives and STEINEL
replacement parts. Use of other adhesives or parts will unconditionally and
permanently void this warranty.
To obtain warranty service, call STEINEL’s Customer Service Department in the USA at
1-800-852-4343 or in Canada at 1-888-326-7167. A Customer Service Representative
will attempt to diagnose the problem and correct it over the telephone. If the problem
cannot be solved over the telephone, you will be given a Returned Goods
Authorization Number and will be instructed to return the defective product to the
appropriate service center, freight prepaid. All returned products must be fully
assembled, well packed, and accompanied by the original invoice showing date of
purchase.
Repair Service: Units returned for repair outside the terms of the Limited Warranty
Statement are subject to standard repair charges.
LIMITED WARRANTY
SPARE PARTS (refer to diagram on page 2)
Spare parts may be ordered by calling STEINEL at 1-800-852-4343.
05011
05012
05013
05014
05015
Part # Description
Feed Rod
Trigger Handle
Heating Cylinder
Base Station (does not include cord)
Power Cord
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