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The problem solver, Questions? use this problem solver – GE ZV54ISHSS User Manual

Page 9

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PROBLEM

POSSIBLE CAUSE

FAN AND LIGHTS DO

• The hood was never electrically connected by the installer/

NOT OPERATE WHEN

electrician/builder. Call the electrician/installer/builder to

THE SWITCHES ARE

complete the installation. This is not covered by warranty.

TURNED ON

• A fuse may be blown or a circuit breaker tripped. Replace the fuse

or reset the circuit breaker.

THE BLOWER DOES

• The blower motor wire harness was not connected or was not

NOT WORK BUT

connected properly by the installer/electrician/builder to its mating

THE LIGHTS DO

connector located inside the hood on the top surface, to the left of

the blower assembly.

1. Switch power off at service panel and lock the service disconnecting

means to prevent power from being switched on accidentally. When
the service disconnecting means cannot be locked, securely fasten a
prominent warning device, such as a tag, to the service panel.

2. Remove the filters and locate the blower wire harness connector.

Is it plugged into its mating connector?

3. If no, plug the blower motor connector into its mating connector on

the top of the hood. Switch the power back on. Check to see if the fan
now works.

4. If no, check the circuit breaker/fuse. If it is blown/tripped, replace/

reset it. Does the blower work now? If no, call GE for service.

THE BLOWER FAILS

• Many factors could be the root cause for reduced air-flow.

TO EXHAUST THE

1. Installation could be the problem: Your hood was designed to

SMOKE/STEAM/

meet specific ducting requirements. Refer to the Installation

ODORS ADEQUATELY

Instructions or if you do not have them, go to GEAppliances.com.

If your duct length exceeds the manufacturer’s requirements,

hood performance will suffer. Air-flow will also be reduced if the

house duct work is too small or there are too many elbows in the

system. Contact your installer or builder.

2. Obstruction in duct work could be the problem: Make sure nothing is

blocking the vent (bird nests or kinks in the duct work).

3. Damper blade may not be opening. Make sure the tape is removed

from the damper blades and that it swings open freely.

4. Damper blade on Wall or Roof Cap may not be opening. Contact

your builder so they can make sure the damper swings open freely.

5. Dirty filters/baffles³PDNHVXUHILOWHUVDQGDOOKRRGVXUIDFHVDUH

kept clean of grease and dirt.

6. Sufficient makeup (replacement) air is required for exhausting

appliances to operate to rating. Check with local building codes,
which may require or strongly advise the use of makeup air.”
Visit GEAppliances.com for available makeup air solutions.

9

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