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Troubleshooting flowcharts, Start diagnosis flowchart – HP ProLiant SL390s G7 Server User Manual

Page 55

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Troubleshooting 55

Troubleshooting flowcharts

To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page

55

)," and follow the appropriate diagnostic path. If the other flowcharts

do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on
page

56

)." The General diagnosis flowchart is a generic troubleshooting process to be used when the

problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:

Start diagnosis flowchart (on page

55

)

General diagnosis flowchart (on page

56

)

Server blade power-on problems flowchart (on page

58

)

POST problems flowchart (on page

60

)

OS boot problems flowchart (on page

62

)

Server fault indications flowchart (on page

64

)

Start diagnosis flowchart

Use the following flowchart to start the diagnostic process.

Item

See

1

"General diagnosis flowchart (on page

56

)"

2

"Power-on problems flowchart ("

Server blade power-on problems

flowchart

" on page

58

)"

3

"POST problems flowchart (on page

60

)"

4

"OS boot problems flowchart (on page

62

)"

5

"Server fault indications flowchart (on page

64

)"