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HP ProLiant SL390s G7 Server User Manual

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Contents 4

SAS or SATA power cabling options ............................................................................................................ 39

Battery cabling for BBWC ........................................................................................................................... 39

Configuration and utilities ............................................................................................................ 40

Configuration tools ..................................................................................................................................... 40

SmartStart software .......................................................................................................................... 40

HP ROM-Based Setup Utility .............................................................................................................. 41

Array Configuration Utility ................................................................................................................ 42

Option ROM Configuration for Arrays................................................................................................ 43

HP Insight Control server deployment (formerly RDP) ............................................................................ 43

Re-entering the server serial number and product ID ............................................................................. 44

Management tools...................................................................................................................................... 44

Automatic Server Recovery ................................................................................................................ 44

ROMPaq utility ................................................................................................................................. 44

Integrated Lights-Out 3 technology ..................................................................................................... 45

Erase Utility ..................................................................................................................................... 45

HP ProLiant SL Advanced Power Manager .......................................................................................... 45

Redundant ROM support ................................................................................................................... 46

USB support and functionality ............................................................................................................ 46

Diagnostic tools ......................................................................................................................................... 47

HP Insight Diagnostics ...................................................................................................................... 47

HP Insight Diagnostics survey functionality .......................................................................................... 47

Integrated Management Log .............................................................................................................. 47

Remote support and analysis tools ............................................................................................................... 48

HP Insight Remote Support software ................................................................................................... 48

Keeping the system current .......................................................................................................................... 48

Drivers ............................................................................................................................................ 48

ProLiant Support Packs ...................................................................................................................... 49

Operating system version support ...................................................................................................... 49

Change control and proactive notification .......................................................................................... 49

Care Pack ....................................................................................................................................... 49

Troubleshooting .......................................................................................................................... 50

Troubleshooting resources ........................................................................................................................... 50

Pre-diagnostic steps .................................................................................................................................... 50

Important safety information .............................................................................................................. 50

Symptom information ........................................................................................................................ 52

Prepare the server for diagnosis ......................................................................................................... 52

Service notifications .................................................................................................................................... 54

Loose connections ...................................................................................................................................... 54

Server health LEDs ...................................................................................................................................... 54

Troubleshooting flowcharts .......................................................................................................................... 55

Start diagnosis flowchart ................................................................................................................... 55

General diagnosis flowchart .............................................................................................................. 56

Server blade power-on problems flowchart ......................................................................................... 58

POST problems flowchart .................................................................................................................. 60

OS boot problems flowchart .............................................................................................................. 62

Server fault indications flowchart ....................................................................................................... 64

POST error messages and beep codes ......................................................................................................... 66

System battery ............................................................................................................................ 68

Regulatory information ................................................................................................................ 69

Safety and regulatory compliance ................................................................................................................ 69

Turkey RoHS material content declaration ..................................................................................................... 69