HP Deskjet Ink Advantage Printer - K109a - Manual (Page 44)

If this did not solve the issue, try the next solution.
Reset the product
Solution: Turn off the product, and then unplug the power cord. Plug the power
cord back in, and then press the On button to turn on the product.
Cause: The product experienced an error.
If this did not solve the issue, try the next solution.
Contact HP support
Solution: Contact HP support for service.
Go to:
www.hp.com/support .
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause: The ink cartridges were not intended for use in this product.
Errors
This section contains the following categories of messages about your product:
• Flashing lights
Flashing lights
The lights on the product flash in special sequences to inform you about various error
conditions. Refer to the following table for information on solving your error condition
based on which lights are on or flashing on the product.
On light Resume
light Check
Print
Cartridge
lights Description Solution
Off Off Off The product is
turned off. Press the On button
to turn the product
on.
Fast
blinking Off Off The product is
processing a job. Wait for the product
to finish.
Chapter 6
42 Solve a problem
Solve a problem