beautypg.com

Printer's top cover, Printer does not turn on, Print job was deleted – HP Deskjet 3820 Color Inkjet Printer User Manual

Page 74: Usb problems

background image

printer does not turn on

The printer may have drawn too much power.

1. Disconnect the power cord from the printer.

2. Wait approximately 10 seconds.

3. Reconnect the power cord to the printer.

4. Press the

Power

button to turn on the printer.

print job was deleted

If the printer's top cover is open for 10 seconds or more, the printer ejects the page

and cancels the current print job. The printer does not cancel any other print jobs in

the queue.

Reprint the document.

USB problems

the error message “there was an error writing to LPT1” appears

The USB cable may not have been attached before installing the software.

Uninstall

,

then reinstall, the software.

To uninstall the software, click

here

.

the error message “there was an error writing to

appears

The printer may not be receiving correct data from another USB device or the hub.

Connect the printer directly to the USB port on the computer.

there are conflicting USB cable connections

A printing conflict may arise when the printer and several USB devices are attached to

a hub. There are two methods for solving the conflict:

Attach the printer's USB cable directly to the computer.

—or—

If the printer is attached to a hub, do not use other USB devices attached to the

hub while printing.