Using the worldwide web, Preparing to call technical support – HP L1940T 19-inch LCD Monitor User Manual
Page 45
Troubleshooting
Using the Worldwide Web
For online access to technical support information, self-solve
tools, online assistance, community forums of IT experts, broad
multivendor knowledge base, monitoring and diagnostic tools, go
to:
Preparing to call Technical Support
If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
■
The monitor
■
Monitor model number
■
Serial number for the monitor
■
Purchase date on invoice
■
Conditions under which the problem occurred
■
Error messages received
■
Hardware configuration
■
Hardware and software you are using
User Guide
A–3
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