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Post problems flowchart – HP ProLiant DL380 G6 Server User Manual

Page 86

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Troubleshooting 86

POST problems flowchart

Symptoms:

Server does not complete POST

NOTE:

The server has completed POST when the system attempts to access the boot device.

Server completes POST with errors

Possible problems:

Improperly seated or faulty internal component

Faulty KVM device

Faulty video device

Item

See

1

"Video problems" in the HP ProLiant Servers Troubleshooting Guide

located on the Documentation CD or see "Troubleshooting resources (on

page

75

)"

2

KVM or iLO 2 documentation

3

"POST error messages and beep codes (on page

91

)"

4

"Symptom information (on page

77

)"

5

"Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting

Guide located on the Documentation CD or see "Troubleshooting resources

(on page

75

)"

6

"Server health LEDs (on page

80

)" and "Component identification (on

page

7

)"

7

"Loose connections (on page

79

)"

8

"General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or see

"Troubleshooting resources (on page

75

)"

9

Server maintenance and service guide, located on the Documentation CD
or the HP website (

http://www.hp.com/products/servers/platforms

).

10

"Breaking the server down to the minimum hardware configuration (on

page

78

)" or in the HP ProLiant Servers Troubleshooting Guide located on

the Documentation CD or see "Troubleshooting resources (on page

75

)"

11

"Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide
located on the Documentation CD or see "Troubleshooting

resources (on page

75

)"

Server maintenance and service guide, located on the Documentation

CD or the HP website
(

http://www.hp.com/products/servers/platforms

)

12

"HP contact information (on page

104

)"