Contacting support – HP 245 G3 Notebook PC User Manual

Page 79

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If the power lights turn

on, the AC adapter is working properly.

●

If the power lights remain

off, check the connection from the AC adapter to the computer

and the connection from the AC adapter to the AC outlet to make sure the connections are

secure.

●

If the connections are secure and the power lights remain

off, the AC adapter is not

functioning and should be replaced.

Contact support for information about obtaining a replacement AC power adapter.

Contacting support

If the information provided in this user guide or in Help and Support does not answer your questions,

you can contact support at

NOTE:

For worldwide support, click Contact HP worldwide on the left side of the page, or go to

Here you can:

●

Chat online with an HP technician.

NOTE:

When technical support chat is not available in a particular language, it is available in

English.

●

Email Support.

●

Find Support worldwide telephone numbers.

●

Locate an HP service center.

Contacting support 69