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The bottom of the scanned image is cut off, The scanned images have streaks or scratches, An item loaded in the scanner jams repeatedly – HP Scanjet 7000 Sheet-feed Scanner User Manual

Page 39

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The bottom of the scanned image is cut off

By default, the scanning software can scan media that is up to 356 mm (14 in) long. For
longer pages, the end of the document is not included in the scanned image.
Verify that you have specified an appropriate page size in the scanning software.
See also

Scan extra long documents

The scanned images have streaks or scratches

After each step, try another scan to see if the streaks or scratches are still apparent. If
so, then try the next step. For information on cleaning the scanner, see the Care and
maintenance
section.

Check that the originals are clean and unwrinkled.

Use a cleaning cloth in the scanner paper path.

Clean the glass strips inside the document feeder.

Clean the rollers manually.

See also

Care and maintenance

An item loaded in the scanner jams repeatedly

The item might not meet the guidelines for acceptable originals.

The item might have something on it, such as staples or self-adhesive notes on the
original that must be removed.

Make sure the paper guides touch the edges of the original.

See also

Load originals

Scanner paper path problems

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