Altec Lansing Octiv AIR A11964 R07 - Manual (Page 10)

10
Troubleshooting
Symptom Possible Problem Solution
No power to speaker
or to transmitter base.
The power cord is not connected to
a wall outlet and/or the power cord
is not plugged into the AC inlet on
the back of the M812 speaker. The
power supply for the transmitter base
is not connected to a wall outlet and/
or the DC connection is not made at
the rear of the transmitter base. Check that the AC power cord is fully seated in
the AC inlet on the rear of the M812 speaker. Also
check that the power adapter for the transmitter
base is plugged in and connected to the DC input
on the rear of the transmitter base.
The surge protector (if used) is not
powered on. If the AC cord or transmitter base power supply
is plugged into a surge protector, make sure the
surge protector is switched on.
The wall outlet is not functioning. Plug another device into the same wall outlet to
confirm the outlet is working.
The power is not turned on. Turn on the speaker by pushing the power key
located on right side of the unit or by using the
supplied remote control. The display on the front
of the speaker will illuminate. Turn the transmitter
base on by pressing the POWER key on the front
of the transmitter base. The LED will illuminate.
No sound is coming
from the speaker.
The volume is set too low.
Wrong input is selected.
System is muted. The +/– keys on the side of the speaker control
volume. Press and hold the + key to increase the
volume. The volume can also be raised using the
supplied remote control.
Check the volume level on the AUX source device
and set at mid-level.
The iPod is not correctly seated into
the transmitter base. Turn off the iPod, remove it from the transmitter
base, reseat it, and turn it on again.
If using an AUX source, the audio
source is not properly connected to
the M812 or there is a problem with
the alternate audio source. • Connect an alternate audio source – such as a
CD player, MP3 player, or DVD player – to your
M812 by plugging one end of a 3.5 mm stereo
cable to the line out of your portable device (if it
has one), or to the audio source’s audio out or
headphone jack. Connect the other end to the
input marked “AUX” on the back of the M812’s
transmitter base.
• Set the volume on the audio source at mid-level.
• Set the volume on the M812 at minimum level and
adjust upward to a comfortable listening level.
Channels are not synchronized. See Set RF Channels in Advanced Operations
(page 8) to re-synchronize channels.
There is a crackling
sound coming from
the speaker.
The iPod is not correctly seated into
the dock. Turn off the iPod, remove it from the docking
station, reseat it, and turn it on again.
If using an alternate audio source,
the audio source is not properly
connected to the M812 or there is
a problem with the alternate audio
source. • Connect an alternate audio source – such as a
CD player, MP3 player, or DVD player – to your
M812 by plugging one end of a 3.5 mm stereo
cable to the line out of your portable device (if it
has one), or to the audio source’s audio out or
headphone jack. Connect the other end to the
input marked “AUX” on the back of the M812’s
dock.
• Set the volume on the audio source at mid-level.
• Set the volume on the M812 at minimum level
and adjust upward to a comfortable listening
level.