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Accessing audix voice power, Audix voice power (avp) – AT&T MERLIN LEGEND 555-601-010ADD User Manual

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Accessing IS-III Applications

Accessing AUDIX Voice Power

AUDIX Voice Power (AVP) is a software application that provides business-oriented,

computerized voice services for the MERLIN LEGEND Communications System.
AUDIX Voice Power uses voice prompts and announcements to guide callers in
sending and retrieving voice messages through the use of touch-tone buttons on the
callers’ telephones. AUDIX Voice Power can be used as a personal answering
service, a messenger to individuals or groups, an office receptionist, an information
service, and a message drop service.

AUDIX Voice Power includes the following services:

Call Answer Service

When the extension originally called is busy, or there is no answer, the Call
Answer Service allows the caller to leave a message, transfer to another
extension, or transfer to an attendant. The person called (subscriber) may
provide a personal greeting to callers or select a standard system greeting.

The subscriber may set up a password to help protect against unauthorized
access to messages. Messages can be picked up from the office or from an
outside telephone.

The Outcalling feature allows AUDIX Voice Power to call a subscriber when a

new message arrives. The subscriber can specify the telephone or pager
number to be called.

Voice Mail Service

The Voice Mail Service allows subscribers to send messages to other
subscribers, listen to received messages, forward messages received with
comments attached, reply to messages, and return calls to other subscribers
who left messages. Subscribers can create and edit group lists and send

messages to one or more groups.

The Voice Mail Service also allows the System Manager to send broadcast

messages to everyone on the system.

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