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Specifications, Troubleshooting, Limited warranty – American Power Conversion RS 1500 User Manual

Page 2: Transfer voltage and sensitivity, Adjustment apc contact information

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SPECIFICATIONS

Item

Specification

On-line Input Voltage Range

(default settings)

175 - 295 Vac

Automatic Voltage Regulation (AVR)

+12%

On-line Frequency Range

47 - 63 Hz (autosensing)

On-battery Waveshape

Stepped Sine Wave

Maximum Load

1000 VA - 600 W
1500 VA - 865 W

Typical Recharge Time

8 Hours

Operating Temperature

0

o

to 40

o

C

(32

o

to 104

o

F)

Storage Temperature

-5

o

to 45

o

C

(23

o

to 113

o

F)

Operating / Storage Relative

Humidity

0 to 95% non-condensing

Size (H x W x D)

37.1 x 8.6 x 33.3 cm

(14.6 x 3.4 x 13.1 inch)

Weight

1000 VA 10.6 kg (23.4 lbs)
1500 VA 11.6 kg (25.5 lbs)

Shipping Weight

1000 VA 11.8 kg (26 lbs)

1500 VA 12.8 kg (28.2 lbs)

EMI Classification

EN 50091-1, EN 60950, EN 50091-2,

EN 61000-3-2, EN 6100-3-3,

EN 55022 Class B

On Battery Run-Time

See http://www.apc.com/product

TROUBLESHOOTING

Problem

Possible Cause

Corrective Action

Back-UPS will not switch on.

Back-UPS not connected to AC power source.

Ensure the Back-UPS is securely connected to an AC outlet.

Back-UPS circuit breaker “tripped”.

Disconnect non-essential equipment from the Back-UPS.

Reset (push in) the rear panel circuit breaker. Switch on the

Back-UPS and plug in devices one at a time. If the circuit

breaker trips again, disconnect the device that caused the

breaker to trip.

Utility input voltage is out of range.

Consider adjusting the transfer voltage and sensitivity. See

Transfer Voltage and Sensitivity Adjustment.

Back-UPS does not power

essential equipment during an

outage.

Equipment plugged into a Surge Only outlet.

Unplug device from 'Surge Only' outlet and move to a

'Battery Backup' outlet.

Back-UPS operates on battery

although utility power exists.

Back-UPS circuit breaker “tripped”.

Disconnect non-essential equipment from the Back-UPS.

Reset (push in) the rear panel circuit breaker. Switch the

Back-UPS on and plug equipment in one-at-a-time. If the

circuit breaker trips again, disconnect the device that caused

the breaker to trip.

Utility input voltage is out of range.

Consider adjusting the transfer voltage and sensitivity. See

Transfer Voltage and Sensitivity Adjustment.

Back-UPS does not provide

expected backup time.

Back-UPS is heavily loaded.

Unplug non-essential equipment (printers, scanners, etc)

from the Battery Backup outlets and plug into 'Surge Only'

outlets.

Back-UPS battery cartridge is discharged due

to recent power outage and has not had time to

recharge.

Charge the battery cartridge for 8 hours. Back-UPS runtime

is reduced until the battery cartridge is fully charged.

Battery has reached the end of its life.

Replace battery cartridge (see Order Replacement Battery

Cartridge).

Red Replace Battery indicator is

flashing. Green On Line

indicator is on.

Internal battery cartridge is not connected.

Connect battery cartridge (see Connect Battery Cartridge).

Red Replace Battery indicator is

on.

Battery has reached the end of its life.

Replace the battery cartridge (see Order Replacement

Battery Cartridge).

Red Overload indicator is on or

flashing.

Connected equipment is drawing more power

than the Back-UPS can provide.

Move one or more equipment power plugs from Battery

Backup outlets to Surge Only outlets.

Green On Line indicator is on

and all

front panel indicators are

flashing.

Internal UPS fault.

Contact APC Technical Support (see Contact Information).

LIMITED WARRANTY

The standard warranty is two (2) years from the date of purchase. APC’s

standard procedure is to replace the original unit with a factory reconditioned

unit. Customers who must have the original unit back due to the assignment of
asset tags and set depreciation schedules must declare such a need at first contact

with an APC Technical Support representative. APC will ship the replacement

unit once the defective unit has been received by the repair department, or cross-
ship upon the receipt of a valid credit card number. The customer pays for

shipping the unit to APC. APC pays ground freight transportation costs to ship

the replacement unit to the customer.

In situations where the Back-UPS or connected equipment appears too
sensitive to input voltage, it may be necessary to adjust the transfer voltage.

This is a simple task requiring use of the front panel pushbutton. To adjust the

transfer voltage, proceed as follows:
1. Plug the Back-UPS into the utility power source. The Back-UPS will be in a

Standby Mode (no indicators lit).

2. Press the front panel pushbutton fully inward for 10 seconds. All indicators

on the Back-UPS will flash to acknowledge going into Programming Mode.

3. The Back-UPS will then indicate its current Sensitivity Setting, as shown in

the following table.

4. To select the Low Sensitivity setting, press the pushbutton until the yellow

indicator is flashing.

5. To select the Medium Sensitivity setting, press the pushbutton until the

yellow and red indicators (second and third from the top) are flashing.

6. To select the High Sensitivity setting, press the pushbutton until yellow and

both red indicators (bottom three) are flashing.

7. To exit without changing the Sensitivity Setting, press the pushbutton until

the green indicator is flashing.

8. Once in Programming Mode, if the pushbutton is not pressed within 5

seconds, the Back-UPS will exit Programming Mode; all indicators will

extinguish.

Indicators

Flashing

Sensitivity

Setting

Input Voltage

Range

(for utility

operation)

Use When

1

(yellow)

Low

156 - 300

Input voltage is extremely low or

high. Not recommended for

computer loads.

2

(yellow,

and red)

Medium

(factory default)

166 - 294

Back-UPS frequently goes On

Battery.

3

(yellow,

red, and

red)

High

176 - 288

Connected equipment is sensitive

to voltage fluctuations

(recommended).

TRANSFER VOLTAGE AND SENSITIVITY

990-1397A 1/04 Copyright © 2003 American Power Conversion All rights reserved.

APC, PowerChute Personal Edition, and Back-UPS are registered trademarks of American Power Conversion.

All other trademarks are the property of their respective owners.

Battery

Cartridge

REPLACE BATTERY CARTRIDGE

ORDER REPLACEMENT BATTERY CARTRIDGE

The battery cartridge typically lasts 3-6 years, shorter if subjected to frequent outages or elevated temperatures. Order part number RBC33 for
1000 VA or 1500 VA models.

ADJUSTMENT

APC CONTACT INFORMATION

Online Technical Support [email protected]
Web Site...............................................................www.apc.com
Worldwide ............................................................+1.401.789.5735
APC India .............................................................+91 80 221 3798 (3847)
Fax .......................................................................+91 80 221 3816

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