LG SP520 - Manual (Page 35)

5 Troubleshooting
Troubleshooting 35
Trouble
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5
Troubleshooting
General
Symptom Cause & Solution
No Power. y Plug the power cord into the wall outlet securely.
Cannot play movie, photo or
audio files. y The files are not recorded in a format that the unit can play.
y The unit does not support the codec of the video file.
The remote control does not
work properly. y The remote control is not pointed at the remote sensor of the unit.
y The remote control is too far from the unit.
y There is an obstacle in the path of the remote control and the unit.
y The batteries in the remote control are exhausted.
y We recommend using alkaline batteries.
The connected USB storage
device is not recognized. y Try another different USB cable, some of USB cable may not support
enough current for normal USB operation.
y If you use a USB extension cable or USB HUB, the USB devices may not
be recognized.
y An USB device which requires additional program installation when
you have connected it to a computer is not supported.
y This unit supports only USB Flash Drive and USB External HDD with
FAT16, FAT32 or NTFS format.
Picture
Symptom Cause & Solution
There is no picture. y Select the appropriate video input mode on the TV so the picture
from the unit appears on the TV screen.
y Check the [HDMI Color Setting] in the [SETTING] menu is set to the
appropriate item that conforms to your video connection.
y Your TV may not support the resolution you have set on the unit.
Change the resolution that your TV accepts.
y The player’s HDMI OUT jack is connected to a DVI device that does
not support copyright protection.
Picture noise appears y Set the resolution which your TV accepts.