LG M2380D-PU - Manual (Page 109)

109
A
P
P
EN
D
IX
APPENDIX
TROUBLESHOOTING
Abnormal Operation
The remote control doesn’t
work.
■ Check to see if there is any object between the product and the remote
control causing obstruction. Ensure that you are pointing the remote con-
trol directly at the set.
■ Ensure that the batteries are installed with correct polarity (+ to +, - to -).
■ Ensure that the correct remote operating mode is set: TV, VCR etc.
■ Install new batteries.
Power is suddenly
turned off
■ Is the sleep timer set?
■ Check the power control settings. Power may have been interrupted.
■ If there is no signal, the set turns off automatically in 15 minutes.
■ When a corrupted file is played in USB mode, the set may turn off.
Please check the file in your USB storage device.
Video Problems
No picture &No sound
■ Check whether the product is turned on.
■ Try another channel. The problem may be with the broadcast.
■ Is the power cord inserted into wall power outlet?
■ Check your antenna direction and/or location.
■ Test the wall power outlet, plug another product’s power cord into the
outlet where the product’s power cord was plugged in.
The picture appears slowly
after switching on.
■ This is normal. The image is muted during the product startup pro-
cess. Please contact your service center if the picture has not appeared
after five minutes.
There is no picture, poor
color or poor picture.
■ Adjust the color in the menu.
■ Keep a sufficient distance between the product and the VCR.
■ Try another channel. The problem may be with the broadcast.
■ Are the video cables installed properly?
■ Activate any function to restore the brightness of the picture.
There are horizontal/vertical
bars or the picture is shaking.
■ Check for local interference such as an electrical appliance or power tool.
The reception is poor on
some channels.
■ Station or cable product experiencing problems. Tune to another station.
■ The station signal may be weak. Reorient antenna to receive weaker sta-
tions better.
■ Check for sources of possible interference.
There are lines or streaks in
the picture.
■ Check antenna (change the direction of the antenna).
There is no picture when
connecting via HDMI.
■ If an HDMI cable doesn’t support High Speed HDMI, it can cause flick-
ers or no screen display. In this case, use the latest cables that support
High Speed HDMI.