Water Inc EVERBREW1033518 - Manual (Page 8)

Page 8
TROUBLESHOOTING
SERVICE SHOULD BE PERFORMED BY QUALIFIED SERVICE PERSONNEL ONLY.
WARNING: Turn off the "Power-Fill” toggle switch. Unplug the power supply cord and allow the coffee appliance to cool before servicing unless electrical testing is required.
WARNING: Make sure installation instructions have been followed before attempting to test this coffee appliance.
Note: Allow the coffee appliance to heat up to brewing temperature BEFORE testing the temperature, water volume or the hi-limit thermostat.
Symptom Possible Causes Remedies
1. The coffee appliance will not
turn ON when the power
switch is turned ON.
The power supply cord is not plugged in.
No power at the wall outlet.
The hi-limit thermostat has tripped.
The fuse is open.
Plug the power supply cord into an appropriate wall receptacle.
Test the wall receptacle and the circuit breaker in the building.
Call for service assistance.
Call for service assistance.
2. The coffee appliance trips
the building’s circuit breaker.
Too many appliances are connected on one electrical
circuit.
The electrical circuits amperage rating is too low.
Remove any other coffee appliances from the current circuit or call an
electrician to correct this problem.
Locate a correctly rated circuit, or call an electrician to correct this problem.
3. The water for brewing is not
hot enough.
The brewing temperature has not been adjusted correctly. Call for service assistance.
4. The water for brewing is too
hot.
The brewing temperature has not been adjusted correctly.
Insufficient incoming water flow Call for service assistance.
5. Incorrect or inconsistent
beverage level.
The water supply pressure may not meet requirements. Test the incoming water supply pressure. Water pressure should be between
30 and 80 psi. If the water pressure exceeds 80 psi, install a water pressure
regulator and reduce the water pressure to 50 psi.
6. The unit does not heat. Call for service assistance.
7. The coffee appliance is
making unusual noises.
The water supply tube may be touching the coffee
appliance, counter top or walls.
The water pressure may be excessive.
Adjust the copper tubing so it does not touch the coffee appliance, counter
top or wall.
Test the incoming water supply pressure. Water pressure should be between
30 and 80 psi. If the water pressure exceeds 80 psi, install a water pressure
regulator and reduce the water pressure to 50 psi.
Call for service assistance.
8. Service Light comes on at
power on.
Defective Temp. Sensor.
Defective Control Board
Temp. Sensor not connected to
Control Board
Hot water temperature exceeds the “Set Temperature”.
Water inlet was open for longer than 15 – 20 minutes.
Unplug the machine power cord from the wall outlet and re-plug the
machine power cord. Machine should operate properly. If the machine still
fails to operate properly, Call for service assistance.
9. Water continuously flowing
from the spray head and will
not stop
Defective Inlet Valve.
Defective Control Board
Defective Power Supply Board Call for service assistance.
10. Poor tasting coffee. Water
deposits are plugging the
spray head or siphon
tubing.
Water deposits are plugging the spray head or siphon
tube.
The brewing temperature has not been adjusted correctly.
The amount of coffee being used may not be correct.
More than one paper filter was used when brewing.
The coffee appliance should be cleaned regularly.
Clean the spray head. See the Maintenance And Cleaning section.
Call for service assistance.
Change the amount of coffee being used.
Use only one paper filter for each brew cycle.
See the Maintenance And Cleaning section.
11. There are coffee grounds in
the brewed coffee.
Using too much coffee or coffee that has been ground too
fine.
Incorrect type of paper filter being used.
Two paper filters may have been used accidentally.
Adjust the amount of ground coffee being used or adjust the grind of the
coffee. Too much coffee or coffee that is ground too fine may slow the flow
of the water through the coffee.
Make sure that the paper filter being used is correct for this type of coffee
appliance.
Use only one paper filter per brew cycle.
If the steps in this trouble shooting guide should fail to solve your problem, unplug the coffee appliance and contact Water Inc. at 800-322-9283.
This trouble-shooting guide is for the installers use only.
Operator should refer to the operating instruction only.