Avanti IHP1500 - Manual (Page 14)

14
PROBLEMS WITH YOUR INDUCTION HOTPLATE?
You can solve many common appliance problems easily, saving you the cost of a possible service
call. Try the suggestions below to see if you can solve the problem before calling the servicer.
TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE
Surface units will not maintain a rolling boil or
frying rate is not fast enough
• You must use pans that are absolutely flat.
• Pan bottoms should closely match the
diameter of the surface unit selected.
Foods cook slowly • Improper
cookware being used.
Surface units do not operate • You have blown a household fuse or tripped
a circuit breaker.
• The surface units are not plugged in all the
way.
• Improper
cookware being used.
SERVICE FOR YOUR INDUCTION APPLIANCE
We are proud of our customer service organization and the network of professional service
technicians that provide service on your Avanti appliances. With the purchase of your Avanti
appliance, you can have the confidence that if you ever need additional information or assistance, the
Avanti Products Customer Service team will be here for you. Just call us toll-free.
AVANTI PRODUCTS CUSTOMER SERVICES
Product Information
800-323-5029
Whatever your questions are about our products,
help is available.
Part Orders
800-220-5570
You may order parts and accessories that will be
delivered directly to your home by personal
check, money order, Master Card, or Visa.
In-Home Repair Service
800-220-5570
An Avanti Products authorized service center will
provide expert repair service, scheduled at a time
that is convenient for you. Our trained servicers
know your appliance inside and out.