Electrolux EI23CS35KB - Manual (Page 38)

38 Before You Call
Before you call...
If you experience a problem with your refrigerator or notice a product behavior or condition you do not
understand, you can usually avoid a call to your service representative by referring to this section for an answer.
Beginning with the following table, this information includes common problems, causes, and suggested solutions.
Running Your Refrigerator
Concern Cause Solution
Compressor does
not run.
• Cooling system is turned
Off.
• Refrigerator is in defrost
cycle.
• Plug at wall outlet is
disconnected.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• Turn cooling system On. See Controls Section for
location of cooling system On/Off button.
• This is normal for a fully automatic defrost refrigerator.
The defrost cycle occurs periodically, lasting about 30
minutes.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-delay fuse.
Reset circuit breaker.
• Check house lights. Call local Electric Company.
Refrigerator runs
too much or too
long.
• Room or outside weather
is hot.
• Refrigerator has recently
been disconnected for a
period of time.
• Automatic ice maker is
operating.
• Doors are opened too
frequently or too long.
• Refrigerator/freezer door
may be slightly open.
• Freezer control is set too
cold (control found in fresh
food section).
• Fresh food/freezer gasket
is dirty, worn, cracked, or
poorly fitted.
• It’s normal for the refrigerator to work longer under these
conditions.
• It takes 8-12 hours for the refrigerator to cool down
completely.
• Ice maker operation causes refrigerator to run slightly
more.
• Warm air entering the refrigerator causes it to run more.
Open doors less often.
• Ensure refrigerator is level. Keep food and containers from
blocking door. See Problem section, Opening/Closing of
Doors/ Drawers.
• Set freezer control to warmer setting until refrigerator
temperature is satisfactory. Allow 24 hours for temperature
to stabilize.
• Clean or change gasket. Leaks in door seal will cause
refrigerator to run longer in order to maintain desired
temperatures.
Compressor does
not run.
• Electronic control system
keeps the refrigerator at a
constant temperature.
• This is normal. Refrigerator goes on and off to keep
temperature constant.
Digital temperature
displays are
flashing.
• Electronic control
system has detected a
performance problem.
• Call your Electrolux service representative, who can
interpret any messages or number codes flashing on the
digital displays.
Temperatures Are Too Cold
Concern Cause Solution
Freezer
temperature too
cold. Refrigerator
temperature is
satisfactory.
• Freezer control is set too
cold.
• Set freezer control to a warmer setting. Allow 24 hours for
temperature to stabilize.
Refrigerator
temperature too
cold. Freezer
temperature is
satisfactory.
• Refrigerator control is set
too cold.
• Set refrigerator control to a warmer setting. Allow 24 hours
for temperature to stabilize.
Food stored in
drawers freezes.
• Refrigerator control is set
too cold.
• See solution above.
Food stored in
Meat Keeper
freezes (some
models).
• Meat Keeper temperature
control is set too cold.
• Adjust Meat Keeper temperature control to a lower setting.
Meat should be stored at a temperature just below the
freezing point for maximum fresh storage time. It is normal
for ice crystals to form due to the moisture content of meat.