ProMariner ProMar1 - Manual (Page 10)

Trouble Shooting Guide
15
T R O U B L E S H O O T I N G
No Blue, Red or Green LED Indicators
Check for loss of AC power at the 120VAC outlet. Confirm GFCI (Ground Fault Circuit
Interrupt) outlet has not tripped. Check with a meter or 120VAC test light that AC is
present at the end or your extension cord.
Confirm all charger cables are installed with the correct polarity connections at each
battery and that all connections are clean and tight.
With the AC Power removed and the engine off, check the charge level of each battery
with a DC meter or handheld DC tester. If there is no charge level indication for a battery,
check each battery with a hydrometer to determine if it has one or more bad cells.
(batteries should always be replaced in sets, and always the same type.)
If everything above checks out ok, contact ProMariner for product service.
Batteries are not Charging, but Blue and RED LED Indicators are “on”
Confirm all charger cables are installed with the correct polarity connections at each
battery, and that all connections are clean and tight.
Reverse polarity connections will
blow output fuse, resulting in no output voltage.
With the charger on, read DC voltage at each battery. If any of the readings are less than
13 VDC Proceed with the following:
A. Disconnect AC power at the 120VAC outlet.
B. Remove charger cables from each battery.
C. Reconnect AC power and read DC Voltage across each output cable, if output voltage
is approximately 14.1DC the charger is ok and each battery should be tested with a
hydrometer with the charger and engine off to determine if one or more batteries have
bad cells. (batteries should always be replaced in sets, and always the same type.)
D. If there is no output when trying to read DC voltage check each output fuse and replace
as needed.
If the DC voltage at each charger output is less than 13.0 volts contact ProMariner for
product service.
ProMar1 Limited Warranty
16
W A R R A N T Y
We are committed to customer satisfaction and value your business. If at any time during the
warranty period you experience a problem with your new ProMar1 On-Board Marine Battery
Charger simply call us at 1-800-824-0524 for technical support.
PROMAR1
LIMITED TWO-YEAR FACTORY WARRANTY
Each ProMite model is guaranteed against defects in material and workmanship to the original consumer in
normal use for 2 years from the date of purchase. Professional Mariner, LLC will at it's discretion repair or replace
free of charge any defects in material or workmanship. The following conditions apply:
• Warranty is calculated from manufacture date if not registered within
two weeks of sale.
• Warranty void if unauthorized repairs attempted.
• Customer is responsible for returning the product to Professional Mariner, LLC.
Inbound shipping costs must be prepaid.
• This warranty does not cover blemishes due to normal wear and tear or
damaged caused by accidents, abuse, alterations or misuse.
• Cosmetic repairs can be done at owner's request and expense.
Purchase or other acceptance of the product shall be on the condition and agreement that Professional Mariner
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. (Some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply
to you.) This warranty is made in lieu of all other obligations or liabilities on the part of Professional Mariner.
Professional Mariner neither assumes nor authorizes any person for any obligation or liability in connection with
the sale of this product.
To make a claim under warranty, write directly to Professional Mariner, LLC at P.O. Box 968, Rye, NH 03870,
identifying the product and giving its locations. Follow the company’s return instructions, which will then be
provided by the company. Professional Mariner will make its best effort to repair or replace the product, if found
defective within the terms of the warranty, within (30) days after return of the product to the company. Professional
Mariner will ship the repaired, or replaced product back to the purchaser.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
This warranty is in lieu of all others expressed or implied.
Professional Mariner, LLC Headquarters
Tel: (603) 433-4440 / Fax: (603) 433-4442
Factory Service Center & Technical Offices
Professional Mariner, LLC
200 International Drive STE 195
Portsmouth, NH 03801
Tel: 1-800-824-0524 www.promariner.com