Milestone Software Manager 1.5 - Manual (Page 6)

Milestone Software Manager 1.5 Administrator's Manual
www.milestonesys.com 6 Prerequisites

If you work with one or more packages using .lic files, and do not select a .lic file, the product(s) included
in the selected package(s) will be installed as trial product(s).

Always test (see "Test servers" on page 10) server connections before updating remote servers. If errors
are reported, do not start updating remote servers. Study the test report and
—if needed—contact
Milestone at [email protected].

Canceling installation/uninstallation on a remote server only stops monitoring it —it does not stop the
update itself. As a consequence, it is recommended to study the package-level result (see "Manage
servers wizard" on page 13) for accurate detailed results of the update.
Version specific issues

Uninstalling on Windows XP ® x86, Windows XP ® x64, Windows Server ® 2003 x86, and Windows
Server ® 2003 x64:
If needed, the above-mentioned versions of Windows are unable to return an uninstaller return code. This
might cause the Software Manager to report as being uninstalled successfully, even though it is in fact
still installed on the remote machine. This can make it hard to locate the related problem.

Do not update 32-bit and 64-bit computers at the same time:
This is due to the fact that it is not possible to set separate installation paths for each server installation.