Troubleshooting – ZAGG ZAGGkeys PROfolio/PROfolio+ for iPad 2, 3, & 4 User Manual
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WHAT TO DO IF THE iPAD® DOES NOT RESPOND TO
THE ZAGGkeys ProFolio Plus.
A FEW THINGS CAN CAUSE THIS PROBLEM:
-DEAD BATTERY
-NEED TO PAIR THE ProFolio Plus
TO YOUR iPAD® AGAIN
-OLD iPAD® SOFTWARE
-PROBLEM WITH ProFolio Plus
PLEASE FOLLOW THE LIST BELOW TO FIND THE
PROBLEM AND APPROPRIATE SOLUTION.
1. RESTART YOUR iPAD® BY HOLDING DOWN THE
HOME AND POWER BUTTON SIMULTANEOUSLY
UNTIL IT RESETS. LET GO OF THE BUTTONS
WHEN YOU SEE THE APPLE® LOGO.
2.
TURN OFF ProFolio Plus.
3. TURN THE ProFolio Plus ON. YOU SHOULD SEE
THE CAPS LOCK LIGHT TURN ON FOR ABOUT 4
SECONDS AND THEN TURN OFF. IF NOT,
CHARGE YOUR ProFolio Plus.
4. AFTER CHARGING, SLIDE THE POWER SWITCH
ON. IF THE CAPS LOCK LIGHT DOES NOT
ILLUMINATE FOR A FEW SECONDS AND GO DIM,
YOU MAY HAVE A PROBLEM WITH YOUR ZAGGkeys
ProFolio Plus. PLEASE CONTACT CUSTOMER
SUPPORT AT ZAGG.COM TO RESOLVE THIS PROBLEM.
TROUBLESHOOTING