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Troubleshooting – ZAGG ZAGGkeys PROfolio/PROfolio+ for iPad 2, 3, & 4 User Manual

Page 9

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WHAT TO DO IF THE iPAD® DOES NOT RESPOND TO

THE ZAGGkeys ProFolio Plus.

A FEW THINGS CAN CAUSE THIS PROBLEM:

-DEAD BATTERY
-NEED TO PAIR THE ProFolio Plus

TO YOUR iPAD® AGAIN

-OLD iPAD® SOFTWARE
-PROBLEM WITH ProFolio Plus

PLEASE FOLLOW THE LIST BELOW TO FIND THE

PROBLEM AND APPROPRIATE SOLUTION.

1. RESTART YOUR iPAD® BY HOLDING DOWN THE

HOME AND POWER BUTTON SIMULTANEOUSLY

UNTIL IT RESETS. LET GO OF THE BUTTONS

WHEN YOU SEE THE APPLE® LOGO.

2.

TURN OFF ProFolio Plus.

3. TURN THE ProFolio Plus ON. YOU SHOULD SEE

THE CAPS LOCK LIGHT TURN ON FOR ABOUT 4

SECONDS AND THEN TURN OFF. IF NOT,

CHARGE YOUR ProFolio Plus.

4. AFTER CHARGING, SLIDE THE POWER SWITCH

ON. IF THE CAPS LOCK LIGHT DOES NOT

ILLUMINATE FOR A FEW SECONDS AND GO DIM,

YOU MAY HAVE A PROBLEM WITH YOUR ZAGGkeys

ProFolio Plus. PLEASE CONTACT CUSTOMER

SUPPORT AT ZAGG.COM TO RESOLVE THIS PROBLEM.

TROUBLESHOOTING