Delmhorst Instrument J-4 - Manual (Page 6)

CARE OF YOUR METER
To keep your meter in good working order:
hStore your meter in a clean, dry place. The protective
carrying case provided is an ideal storage place when the
meter is not in use.
hChange the 9-Volt battery as needed. Continued use with a
low battery may cause the meter to go out of calibration.
hChange contact pins as needed. Keep contact pins hand
tightened.
hClean the meter and contact pins with any biodegradable
cleaner. Use the cleaner sparingly and on external parts
only. Keep cleaner out of the external connector
%
.
hRemove the battery if the meter will not be used for one
month or longer.
SERVICE FOR YOUR METER
h Before sending in your meter we recommend you give one of
our trained technicians a call. Many times troubleshooting
can be taken care of over the phone. Call us at
877-DELMHORST.
hPack your meter securely. Enclose a purchase order or letter
with a brief description of the problem.
hThere is no need to call us for a return authorization number
if you are within the U.S. Customers outside the U.S. must
contact us for more specific instructions prior to returning
a meter.
hInclude your name, address, daytime phone and fax
numbers or e-mail address. If you believe the meter is
under warranty, please provide the original sales slip or
invoice.
hShip via UPS, Express Mail, Priority Mail, or any
overnight courier who provides prompt service. Do not use
standard parcel post.
hInsure your instrument for its full value and ship prepaid.
We are not responsible for damage in transit.
hWe do not accept COD shipments or cover any incoming
freight or duty charges on returned merchandise
hTurnaround time on repairs is approximately two weeks.
hWe will call you with an estimate if you specifically request
one, or if we determine that the meter may be too costly
to repair.
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