Delmhorst Instrument Accuscan - Manual (Page 11)

CARE FOR YOUR METER
To keep your meter in good working order:
h Store meter in a clean, dry place. The protective carrying
case provided is an ideal storage place when the meter is
not in use.
h Change the 9-Volt battery as needed. Continued use with a
low battery may cause the meter to go out of calibration.
hClean the meter with any biodegradable cleaner. Use the
cleaner sparingly and on external parts only.
h Remove the battery if the meter will not to be used for one
month or longer.
SERVICE FOR YOUR METER
h Pack your meter securely. Enclose a purchase order or
letter with a brief description of the problem.
h There is no need to call us for a return authorization
number if you are within the U.S. Customers outside the
U.S. must contact us for more specific instructions prior to
returning a meter. Include your name, address, daytime
phone and fax numbers or e-mail address. If you believe the
meter is under warranty, please provide the original sales
slip or invoice.
h Ship via UPS, Express Mail, Priority Mail or any
overnight courier who provides prompt service. Do not use
standard parcel post.
hInsure your instrument for its full value and ship prepaid.
We are not responsible for damage in transit.
hWe do not accept COD shipments or cover any incoming
freight or duty charges on returned merchandise.
h Turnaround time on repairs is approximately two weeks.
h We will call you with an estimate if you specifically request
one, or if we determine that the meter may be too costly to
repair.
hNon-warranty repairs will be returned via UPS/COD unless
you have already established other payment terms. There is
no COD service outside the U.S. To pay by credit card,
include the card number and expiration date with your
repair. We accept Visa/MasterCard, and American Express.
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