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Return process – Accton Technology FAST ETHERHUB-12S User Manual

Page 45

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Fast EtherHub-12s User’s Guide

Product Support Services

E-5

Return Process

Before you may return any Accton product to Accton, you must request an RMA number by calling,
FAXing or writing Accton’s Service Department at the address listed below. If you ship the product,
you must assume the risk of damage or loss in transit. You must use the original container (or the
equivalent) and pay the shipping charge. Accton may replace or repair the product with either a new or
reconditioned product, and the returned product becomes Accton’s property. At Accton’s sole
discretion, Accton will issue a credit for either a comparable replacement Accton product or credit the
original purchase price towards the purchase of any Accton product for any unrepairable, defective
product.

This warranty does not cover replacement of products damaged by abuse, accident, misuse, neglect,
alteration, repair, disaster, improper installation or improper testing.

ACCTON SHALL NOT BE HELD LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE,
INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES CAUSED BY THE USE OF THIS
PRODUCT OR INABILITY TO USE IT, EVEN IF THE COMPANY OR ACCTON HAS BEEN
ADVISED OF SUCH LIABILITY OR OTHER SPECIAL CLAIMS.

If you purchased this product in the USA, be aware that some states do not allow limitations on how
long an implied warranty lasts, so the above limitations may not apply to you. Some states do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitations or
exclusions may not apply to you. This warranty gives you specific legal rights and you may have other
rights which vary from state to state. All parts or components contained in this product are covered by
Accton’s Limited Lifetime Warranty for this product. The product may contain fully tested, recycled
parts, warranted as if new.

For warranty information:

All territories except North and South America:

Accton Technology Corporation, International Headquarters
No. 1, Creation Rd. III, Science-based Industrial Park, Hsinchu 300, Taiwan, R.O.C.
Phone: 886-3-5770-270 Fax: 886-3-5770-267 BBS: 886-3-5770-654

North and South America:

Accton Technology Corporation, USA Headquarters
1962 Zanker Road, San Jose, CA 95112, U.S.A.
Phone: 408-452-8900 Fax: 408-452-8988 BBS: 408-452-8828