General hardware problems – Elitegroup G733G User Manual
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If your system does not successfully complete the POST, but displays a blank screen, emits a series of
beeps, or displays an error code, consult your dealer.
General Hardware Problems
A few common hardware problems and suggested solutions are presented in the table below:
Problem:
Solution:
Problem:
Solution:
Problem:
Solution:
Problem:
Solution:
Problem:
Solution:
Problem:
Solution:
Problem:
Solution:
The capacity of the battery is between 95 to 99% but can not fully charged.
Please discharged to less than 95% of its capacity then recharge the battery.
Failure in the installation of the Audio driver.
Be sure to first remove the current audio device from your system. Please
follow the instruction on the installation of audio driver.
The display screen is dark
Make sure that the computer is not in Suspend mode. Check the Brightness
controls for the screen. If the controls are turned too far down, the screen will
be dark.
An incorrect date and time are displayed.
Correct the date and time using the DOS DATE and TIME commands or the
options in the Setup Utility. If the date and time become incorrect after a short
time, your CMOS battery may be depleted. Contact your dealer to change the
battery.
You hear irregular beeps during operation of the Notebook and the
system halts.
The problem is beyond the scope of this manual. Contact technical support.
An unidentified message is displayed.
Reboot the computer and run the BIOS system setup. Confirm the Setup
parameters. If the same message is displayed after booting up again, contact
technical support for assistance.
The system cannot access the DVD-ROM drive.
Check that a CD is properly inserted in the drive. Make sure that you are using
the correct program for that kind of CD. For example, the system cannot read
a data CD using an audio program.
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