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2 about this guide, 3 technical support, About this guide — 2 – PreSonus AudioBox Stereo User Manual

Page 4: Technical support — 2

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1.2

About This Guide

1.2

About This Guide

This guide is written to help you get acquainted with

your AudioBox Stereo bundle. Complete information

about the AudioBox USB interface can be found in the

user manual located on the AudioBox driver disc. We

suggest that you use this manual to familiarize yourself

with the features, applications, and correct connection

procedures for the AudioBox Stereo bundle before trying

to connect your AudioBox to a computer. This will help

you avoid problems during installation and setup.
Throughout this guide and the user manual, you will

find Power User Tips. These tips provide useful hints on

how to best use the AudioBox Stereo bundle and take

advantage of unique workflow functions and features.

1.3

Technical Support

Many technical issues can arise when using a standard

computer as a digital audio workstation (DAW) and when

networking wireless devices. PreSonus can only provide

support for issues that directly relate to the AudioBox

Stereo bundle. PreSonus does not provide support

for computer hardware and non-PreSonus hardware

and software, and it may be necessary to contact the

manufacturer of these products for technical support.
Please check our Web site (www.presonus.com) regularly for

software information and updates, firmware updates, and

support documentation for frequently asked questions.
Online technical support is available at www.presonus.com/

support/Contact-Technical-Support. PreSonus telephone

technical support is available to customers in the USA on

Monday through Friday from 9 a.m. to 5 p.m. Central Time by

calling 1-225-216-7887. Customers outside of the USA should

contact their national or regional distributor for telephone

technical support. A list of international distributors is provided

at www.presonus.com/buy/international_distributors.
Advanced troubleshooting guides can be found

at http://support.presonus.com/forums.
Please note: you must register your product at My.PreSonus.

com to validate your warranty and receive technical support.