2 about this guide, 3 technical support, About this guide — 2 – PreSonus AudioBox Stereo User Manual
Page 4: Technical support — 2
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1.2
About This Guide
1.2
About This Guide
This guide is written to help you get acquainted with
your AudioBox Stereo bundle. Complete information
about the AudioBox USB interface can be found in the
user manual located on the AudioBox driver disc. We
suggest that you use this manual to familiarize yourself
with the features, applications, and correct connection
procedures for the AudioBox Stereo bundle before trying
to connect your AudioBox to a computer. This will help
you avoid problems during installation and setup.
Throughout this guide and the user manual, you will
find Power User Tips. These tips provide useful hints on
how to best use the AudioBox Stereo bundle and take
advantage of unique workflow functions and features.
1.3
Technical Support
Many technical issues can arise when using a standard
computer as a digital audio workstation (DAW) and when
networking wireless devices. PreSonus can only provide
support for issues that directly relate to the AudioBox
Stereo bundle. PreSonus does not provide support
for computer hardware and non-PreSonus hardware
and software, and it may be necessary to contact the
manufacturer of these products for technical support.
Please check our Web site (www.presonus.com) regularly for
software information and updates, firmware updates, and
support documentation for frequently asked questions.
Online technical support is available at www.presonus.com/
support/Contact-Technical-Support. PreSonus telephone
technical support is available to customers in the USA on
Monday through Friday from 9 a.m. to 5 p.m. Central Time by
calling 1-225-216-7887. Customers outside of the USA should
contact their national or regional distributor for telephone
technical support. A list of international distributors is provided
at www.presonus.com/buy/international_distributors.
Advanced troubleshooting guides can be found
at http://support.presonus.com/forums.
Please note: you must register your product at My.PreSonus.
com to validate your warranty and receive technical support.