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Troubleshooting – Audiovox DPF702 User Manual

Page 18

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18

Troubleshooting

Solution

Your digital picture frame

won’t turn on

The adapter is not securely connected

to your picture frame or the power

switch is not on.

A memory card is inserted

in your digital picture frame

but you cannot view your

photos.

* Make sure that the memory card

contains JPEG files. (Progressive JPEG

are not supported).

* Turn your digital picture frame off and

make sure that the memory card is

inserted all the way into the card slot

and is inserted correctly. Then turn the

frame on again.

* This device does not support flash

cards larger than 4GB.

*If some cards can not be read. You can

try to format it first.

* Note: Some digital cameras save

images in formats other than JPEG.

Refer to your camera’s manual if your

photos are not JPEG files.

The frame displays some

pictures slower and some

pictures faster.

Higher resolution pictures load more

slowly. Try using lower resolution pic-

tures or down sampling your images.

See your camera’s operating manual for

details on down sampling your photos.

Problem

The Remote control will

not function.

1) make sure the plastic shipping tab

has been removed from the remote’s

battery compartment. See page 8.

2) Make sure you are aim the remote at

the digital picture frames I/R sensor

located in the upper right hand corner

of the frame.

3) Check or replace the battery in the

remote.

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