Staub Electronics WB-400-IPCE-8 WATTBOX - IP CONTROLLABLE 8 OUTLET COMPACT POWER CONDITIONER WITH AUTO REBOOT - Manual (Page 8)

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WB-400-IPCE-8 Installation and Users Manual
TROUBLESHOOTING
Contacting Technical Support - Phone: (866) 838-5052 - Email: [email protected]
Symptom Possible Cause Remedy
Wattbox ™ is not receiving power. Wattbox ™ is not turned On. • Turn Wattbox ™ switch on.
Make sure AC power plug is plugged
into a properly grounded 120 volts
(nominal) wall outlet.
• In some households, a wall switch
may need to be turned on to make
the wall outlet active. Try turning on
the light switches located near the
wall outlet.
Too many devices are connected, causing
an overload, tripping the Thermal Circuit
Breaker. • Press Wattbox™ resettable circuit
breaker button in to reset. Please
allow 10 minutes before attempting
to reset. If reset too soon, the
breaker will prematurely sense power
overload and not allow Wattbox™
to operate.
• If the circuit breaker continues to trip,
try moving one or more components
to another Wattbox
™ . Too much
current may be drawing through one
Wattbox
™ .
Component is not receiving power. Component is plugged into a controlled outlet
and the outlet is off. • Log into WattBox interface to turn the
outlet On
Component is plugged into a controlled
outlet, but power on the component is not
On. In some instances, a component plugged
into a switched outlet won’t receive power
when Wattbox
™ is turned On unless the
component power is also switched On.
• Turn the component power On.
Speakers emit a humming or buzzing noise. Wattbox ™ is sharing AC power with
equipment that is not properly grounded.
• Connect Wattbox ™ to a dedicated
outlet.
• Try unplugging different components
from Wattbox ™ one at a time to see if
the noise stops.