Fairbanks 26889 Slimline Health Scale - Manual (Page 11)

Section 4: Service and Maintenance
04/09 11 51142 Revision 2
Troubleshooting
continued
Problem Possible Source Possible Solution
ZERO button does not
reset zero
ƒ Motion on receiver
ƒ Platform binding or
rubbing another item
ƒ Remove source of
motion, be certain
platform is empty
ƒ Move scale away from
wall or other
obstructions
No RS232 Output ƒ No power to scale
ƒ Bad/improper
connections
ƒ Computer port conflicts
ƒ Check plugs
ƒ Reboot scale
ƒ Test computer ports
Display Locked or
Inoperable ƒ Bad display cable or
plug connection
ƒ Disconnect, then
reconnect the power
cord to reset the
program
ƒ Check the cable
connections
Display indicates HiCAP ƒ Weight exceeds 600
lbs.
ƒ Remove load
Display indicates -----
X
ƒ Power On Lockout:
Scale may display
dashes
when power is
turned on. This
indicates the scale is
not exactly at center-of
zero.
ƒ Press the
ZERO
button
to return to weighing.
NOTE:
If these suggested solutions do not correct the problem(s), please
contact Fairbanks Scales Product Support at 1-800-451-4353.