AT&T XG1000 User Manual

Page 5

USING THE SYSTEM WITH A CORPORATE FIREWALL ///

If you are using the AT&T Remote Monitor system in an environment that is protected
by a corporate firewall, you may need to make some settings that will allow you to get the best
performance out of your system. The great majority of users will not need to use these settings.

Select

Account Settings and then Details. In the section labeled ‘HTTP PROXY’ there are fields

for proxy

UserID and Password. These settings will enable the live video window to use the most

efficient method to get data from your camera. If you do not know what to enter in these fields,
you need to ask you System Administrator.

TIME ZONES ///

You must set the time zone in your controller so that events are time stamped with the
correct information. This will also ensure that events you have set up to occur at certain times
will perform as expected.

Because you can access the system from anywhere, there is the possibility that the controller is in
a different time zone than where the remote viewing PC or cell phone is located. The default time zone
for the controller is United States EST. If you need to change this, select the

Device Overview tab.

In the bar where the controller name is shown, click on the icon next to the controller name. You will
be shown a pop-up where you can set various controller settings. Select a time zone and click

‘Apply’.

YOUR AT&T REMOTE MONITOR ACCOUNT! ///

Your account is set up into 4 sections:

Live Video, Device Overview, Event Archive and Account

Settings. Each section has a specific role, and understanding each role will allow you to maximize
the AT&T Remote Monitor experience.

LIVE VIDEO ///

For each discovered camera you will see a

Snapshot of the view associated with the camera when

you click on the

‘LIVE VIDEO’ tab. This snapshot image is for identifying the camera; it is not updated

in real time. The snapshot view for each camera can be refreshed by clicking the

‘REFRESH’ button in

the upper right corner of the image. Click on a camera snapshot to view live video from that camera.

FROM THE LIVE VIDEO PAGE YOU WILL BE ABLE TO:

■

Take a Snapshot of the Current Camera

■

Start or Stop a Live Video

■

Arm the Motion Sensor

■

Toggle Between Cameras

■

Record a Video Clip

The first time you access your Live Video you may be prompted with a pop-up window like the
one below, to install a JAVA plug-in (if you’re using Netscape or Firefox) or ActiveX plug-in (if you’re
using Internet Explorer). This plug-in is necessary to view your Live Video. The appearance of the
plug-in installer will differ for the two plug-ins, but in both cases you must click

‘YES’ to accept the

download for the plug-in. Follow the instructions provided in the INSTALLATION WIZARD for the plug-in.
The plug-in will take a few minutes to install.

If you’re using Netscape or Firefox, you will also be prompted by a security warning, like the one
displayed below, when you access your Live Video. Answering

‘ALWAYS’ will prevent this pop-up

from being displayed again.

Selecting

‘YES’ will disable the pop up for only that log-in session.

CONTROLLER SETUP POP UP WINDOW

JAVA INSTALL POP UP WINDOW

ACTIVE X INSTALL POP UP WINDOW

SECURITY WARNING POP UP WINDOW