Controlled Products Systems Group 1812-087 - Manual (Page 44)

SYMPTON POSSIBLE SOLUTION(S)
System generates
tone when granting
access to a visitor, but
will not work on
regular phone line. • Switch the wires on the PHON IN terminals.
System will not
answer when called
from the residents
phone. •
Using the wrong attention number. Re-program attention number.
System will not
answer when called
from a remote
location. • Auto-answer feature is turned off. Turn auto-answer feature on.
• Number of rings to answer may be programmed too high. Reprogram number
of rings to answer.
Electric strike locks on
or gate operator holds
open. •
Excessive voltage drop on 24 VAC line.
•
Relay auto-activate time zone enabled. Turn off auto-activate or reprogram
time zone.
•
Entry code used was programmed under a hold location code. Reprogram
entry code into a momentary activation location code.
Entry code will not
work. •
Forgetting to press # first.
•
Entry code is programmed under a time zone restricted location code and the
entry code time zone is enabled. Turn entry code time zone off, reprogram
time zone boundaries or reprogram entry code under momentary activation
location code.
•
Entry code is programmed under a time zone restricted location code and
external time zone input (terminals 6 & 9) is shorted (activated). Remove
external time zone input or reprogram entry code under a momentary activation
location code.
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1812-065-M-3-07