Hach-Lange HQD Portable Meter User Manual - Manual (Page 27)

1. Pull the release tab on the battery cover and the remove the cover.
2. Remove the batteries.
3. Install 4 AA alkaline or 4 AA nickel metal hydride (NiMH) batteries.
Make sure that the batteries are installed in the correct polarity.
4. Replace the battery cover.
Figure 11 Battery replacement
1 Batteries 2 Release tab 3 Battery cover
Troubleshooting
Refer to the following table for common problem messages or
symptoms, possible causes and corrective actions.
Error/Warning Description Solution
Connect a Probe Probe disconnected
or connected
improperly Tighten the locking nut on the
probe connector.
Disconnect the probe and then
connect the probe again
Software not
updated to most
current version To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
Problem with probe Connect a different IntelliCAL
probe to verify if problem is with
probe or meter
Probe Not Supported Probe disconnected
or connected
improperly
Tighten the locking nut on the
probe connector.
Disconnect the probe and then
connect the probe again.
Software not
updated to most
current version To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
Problem with probe Connect a different IntelliCAL
probe to the meter to verify if
problem is with the meter or the
probe.
HQd meter does not
support IntelliCAL
probe Contact Technical Support.
Bootloader
X.X.XX.XX error Software not
updated to most
current version. To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
English 25