Hach-Lange PHC10130 User Manual - Manual (Page 9)

Install the shroud
1. Put the locking ring on the probe with the threads toward the probe.
2. Slide the shroud on the probe until it is against the locking groove.
3. Hand-tighten the locking ring on the shroud.
Storage
Between uses, make sure the probe is dry and store it in ambient conditions. Rugged
probes may be stored with the shroud installed if the storage container is sufficiently
large.
Troubleshooting
Message or symptom Possible cause Action
Probe not supported Software not updated To download the most current version of the software, refer
to the applicable product page on the manufacturer's
website.
Refer to the HQd Series meter manual for specific
instructions for the meter model.
HQd meter does not support
IntelliCAL
® probe
Contact a Technical Support Representative.
Connect a probe or probe
requires service Probe not connected
correctly Disconnect, then connect the probe. Tighten the locking
nut.
Software not updated To download the most current version of the software, refer
to the applicable product page on the manufacturer's
website.
Refer to the HQd Series meter manual.
Large number of methods
stored on the probe Continue to let probe connect. Do not disconnect the probe.
Damaged probe Make sure there is connectivity with another probe or meter
to confirm isolated issue with probe. Contact a Technical
Support Representative.
Slow stabilization time Mineral or sample buildup on
electrodes Clean the probe (refer to Clean the probe on page 8).
Bubbles trapped under probe
tip Make sure that the sample concentration and temperature
are both within the range of the CDC401 probe.
Out of range Temperature and/or pressure
sensor error Make sure that the temperature and pressure sensors are
both reading correctly.
Damaged probe Replace the conductivity probe or contact a Technical
Support Representative.
CO2 absorption in LIS/high
purity samples Replace the conductivity probe or contact a Technical
Support Representative.
Bubbles trapped under probe
tip Make sure that the sample concentration and temperature
are both within the range of the CDC401 probe.
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