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Trouble shooting guide – Hydrotech Reverse Osmosis Drinking Water System User Manual

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Trouble Shooting Guide

Probable Cause

Solutions

No water or not enough water

1. Feed water shut off

Turn on feed water

2. Storage tank valve shut off

Open tank valve

3. Plugged or crimped lines

Remove blockage or crimp in lines

4. Pre-filter cartridge clogged

Replace pre-filter cartridge

5. Low feed water pressure

Feed water pressure at membrane must be at least 50 psi

Low flow rate from faucet

1. Low air pressure in storage tank

Increase air pressure to 7 psi in storage tank with product
water drained

2. Storage tank valve partially closed

Open tank valve completely

High product water TDS

1. Insufficiently flushed filters

5 gallons (approx. 2 full tanks) must be drawn from spigot
to sufficiently flush filters

2. Increase in feed water TDS

Contact dealer for revised product water TDS

3. Membrane life expired

Replace membrane

Bad tasting water

1. Taste from glass or plastic containers

Contact dealer for explanation

2. Post carbon filter cartridge exhausted

Replace post carbon filter cartridge

3. Storage tank and/or system contaminated

Contact dealer for assistance

4. Membrane life expired

Replace membrane

Cloudy water

1. Dissolved air in feed water gets concentrated

Condition usually clears up eventually as feed water

in product water.

changes. Letting water stand will allow dissolved air to
dissipate.

Cloudy ice cubes

1. See cloudy water

See cloudy water

2. Certain ice cube shapes trap dissolved air

Change ice cube mold shape, make cubes manually

more than others. The larger, more squared

if using automatic ice cube maker, let stand to release

off cubes are clearest, smaller rounded surface dissolved air before freezing
ice cubes are cloudier

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