Global Specialties PRO-1000 - Manual - Manual (Page 17)

17
Model Number: ______________ Date Purchased:__________
Service Information
Prior to sending any unit in for warranty or non-warranty repair, the user must obtain a Return
Merchandise Authorization (RMA) number from the factory. Please use the information below for the
most convenient method of contact. After receipt of the RMA, return all merchandise to Global
Specialties, LLC with pre-paid shipping.
Warranty Service: Please return the product in the original packaging with proof of purchase to the
below address. Clearly state in writing the performance problem and return any leads, connectors
and accessories that you are using with the device.
Non-Warranty Service: Return the product in the original packaging to the below address. Clearly
state in writing the performance problem and return any leads, connectors and accessories that you
are using with the device. For the most current repair charges contact the factory before shipping the
product.
Global Specialties, LLC
22820 Savi Ranch Parkway
Yorba Linda, CA 92887
Phone: 800-572-1028
Facsimile: 714-921-6422
Email: [email protected]
Include with the instrument your complete return shipping address, contact name, phone number and
description of problem.