Verizon Wireless XV6600WOC - Manual (Page 155)

Trouble shooting
XV6600WOC User Manual 154
Trouble
shooting
XV6600WOC User Manual 155
Connection Problems
Problem
n Unable to use Infrared (IR)
to transfer information.
n Cannot connect to Internet ,
web surfing doesn't work.
Solution
Try the following:
1
Line up the IR ports so that they are unobstructed
and within a close range with 20cm .
2
Make sure nothing is between the two IR ports.
3
Adjust the room lighting. Some types of light interfere
with IR connections. Try moving to a different location
or turning off some lights.
Try the following :
1
Check that you have set up and connected to an
Internet service provider.
2
Check that your wireless connection to your mobile
service provider is switched on and the signal is un-
obstructed.
3
Verify with your Internet service provider that your
user name and password are correct.
See Chapter 7 Getting Connected . Additional
information is also available in Connections Help on
the XV6600WOC and ActiveSync Help on the PC.
Problem
n ActiveSync is connected, but
data or information cannot
be transferred.
Solution
On your desktop computer, check the Sync Option s on
the ActiveSync Manager menu to see if the information
type for the program you want has been selected for
synchronizing. See more detail s about synchronizing
information in
Chapter 4 .