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Troubleshooting guide – Dynasonics UFX ULTRASONIC FLOW METER User Manual

Page 12

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12

TROUBLESHOOTING GUIDE

Unit does not turn “ON”
when ON/OFF key is
pressed

Verify that batteries are installed and
contain a charge.

“Err1” is indicated

The batteries must be replaced.

No display readings are
obtained and no “OK”
icon is observed

Poor acoustic coupling to pipe. Apply
silicone grease to transducer.

Ensure pipe is full of a flowing liquid.

If the pipe has a plastic liner, move the
transducer to another location. The liner
may contain an air void.

Non-working transducer. Rub
transducer head with thumb for reading.

Liquid contains less than 3% total
suspended solids.

Move transducer closer to a source of
flow disturbance (i.e. an elbow, pump
outlet or control valve).

Dashes appear on display

Liquid velocity is greater than 30 FPS (9
MPS).

Readings are obtained,
but the “OK” icon does
not turn on.

Signal strength is low. Flow readings
may be erroneous. Move the transducer
closer to a source of hydraulic
disturbance.

Erroneous Readings

Transducer mounted incorrectly.

Another local ultrasonic instrument is
operating at approximately the same
frequency as the UFX.

Excessive pipe vibration.

Very viscous (thick) liquids will cause
the unit to read lower than actual flow.

The pipe is not completely full of liquid.