HKC P771A User Manual
Page 27

I
Instruction Manual
27
HKC Limited Warranty – Tablets
This HKC branded Product and delivered new in the original carton to the original purchaser is 
warranted by HKC against manufacturing defects in materials and workmanship for a limited 
warranty period of Ninety (90) Days for Labor and One (1) Year Hardware. However, there will 
only be a 90 day hardware and labor limited warranty for commercial use. HKC is not 
responsible for Software defects. Please refer to your Owner’s Manual for Software Provider 
contact information. 
 
This Limited Warranty does not apply to store display products and product sold as a “marked 
down” special, in “as is” condition, “close outs”, “liquidation and clearance sales”, 'open box' 
products missing accessories, no fault found or damaged at time of delivery to HKC’s authorized 
service center listed below. 
 
Proof of purchase in the form of a Bill of Sale, Receipt or Receipted Invoice is evidence the 
Product is within the limited warranty period. The 
Bill of Sale, Receipt or Receipted Invoice must be presented as a pre-condition to obtaining the 
limited warranty service. 
 
This limited warranty begins on the original date of purchase, and is valid only on Products 
purchased through HKC authorized dealers and used in the United States, Canada, and Puerto 
Rico by the original purchaser. To receive warranty service, the purchaser must contact HKC for 
problem determination and service procedures. Warranty service may only be performed by 
HKC’s authorized service center. The original dated bill of sale, receipt or receipted invoice must 
be presented upon request as proof of purchase. 
 
HKC’s service center listed below will repair your Product or if repairs cannot be made, HKC will 
replace this Product at no charge with the same or similar Product. If the Product is defective as 
specified in this limited warranty during the limited warranty period, HKC may use new or 
remanufactured hardware or products to repair or replace the Product with a similar Product at 
its sole discretion. All replaced hardware and Products become the property of HKC and must be 
returned to HKC. Replacement hardware and Products assume the remaining original limited 
warranty, or ninety (90) days, whichever is longer. 
 
Product freight must be prepaid by original purchaser and shipped in either its original 
packaging or packaging affording an equal degree of protection. HKC shall not be responsible for 
or obligated to replace damaged goods. 
 
If the product is received damaged by HKC’s service center, it is the responsibility of the 
consumer to file a claim against the carrier. HKC’s service center will only store the damaged 
product for 30 days and reserves the right, in its sole discretion, to dispose of the damaged 
product or ship it back to the consumer at consumer’s expense after 30 days. 
