Avision AVA3 400 - Manual (Page 60)

Troubleshooting
6-4
6.2 TECHNICAL SERVICE
Technical support for Avision scanner is provided at Avision
Technical Assistance Center (ATAC). Before contact with ATAC,
please prepare the following information.
v Scanner serial & revision number (located on the bottom
of the scanner)
v Hardware configuration (e.g., your host CPU type, RAM size,
free disk space, display card, interface card, etc.)
v The name and version of your software application
v The version of your scanner driver.
Please call us at:
US and Canada Area: Avision Labs., Inc.
Address: 6815 Mowry Ave. Newark CA 94560, USA
Telephone number: +1 (510) 739-2369
Fax number: +1 (510) 739-6060
Web Site: http://www.avision.com
E-mail: [email protected]
Other Area: Avision Inc.
Address: No.20, Creation Road I, Science-Based
Industrial Park, Hsinchu, Taiwan, R.O.C.
Telephone number: +886 (3) 578-2388
Fax number: +886 (3) 577-7017
Web Site: http://www.avision.com
Email: [email protected]