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SM Pro Audio EP84: 8 channel microphone preamp User Manual

Page 11

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Warranty

7. WARRANTY

7.1 WARRANTY CARD AND/OR WEBSITE REGISTRATION

To be protected by this warranty the purchaser of the product must complete an SM Pro Audio

product registration procedure.

Product registration is available via two methods:

- Complete and return the enclosed warranty card within 14 days of the date of purchase to SM Pro

Audio (see address below).

- Complete an online product registration form at the SM Pro Audio website. www.smproaudio.com

7.2 WARRANTY

- SM Pro Audio warrants the mechanical and electronic components of this product to be free of

defects in material and workmanship for a period of one (1) year from the original date of purchase.

SM Pro Audio will at its sole discretion either repair or replace the product if any defects occur that

are not caused by normal wear or inappropriate use within the warranty period.

- This warranty does not apply if the product has been damaged by negligence, non-authorized

modifications, accident, abuse, misuse, misapplication, or as a result of unauthorized service other

than performed by that of SM Pro Audio’s service department.

- All freight charges incurred for transport of justified warranty claims are at the buyer‘s expense.

All other warranty claims other than those indicated above are excluded.

7.3 HOW TO REQUEST A RETURN AUTHORIZATION NUMBER

To obtain warranty service, the purchaser must call SM Pro Audio during normal business hours

before returning the product (Tel.: +61 3 9555 8081). An SM Pro Audio representative will dis-

cuss any issues with you over the telephone and then issue a return authorization number if

deemed appropriate.

Please ship original shipping cartons along with your return authorization number to the following

address:

SM Pro Audio

Service Department

Warehouse 25

Roberna Business Park

26-28 Roberna St

Moorabbin 3189

Melbourne, Victoria

Australia