SM Pro Audio DIDock Live: DI Box for Apple iPod/iPhone and other MP3-Players with Mix Function - Manual (Page 8)

4 WARRANTY REGULATIONS
1. Warranty services will be furnished only if the product is accompanied by an original retail dealer's
invoice. Any product deemed eligible for repair or replacement by SM Pro Audio under the terms of this
warranty will be repaired or replaced within 30 days of receipt of the product at SM Pro Audio.
2. If the product needs to be modified or adapted in order to comply with applicable technical or safety
standards on a national or local level, in any country which is not the country for which the product was
originally developed and manufactured, this modification/adaptation shall not be considered a defect in
materials or workmanship.
The warranty does not cover any such modification/adaptation, irrespective of whether it was carried out
properly or not. Under the terms of this warranty, SM Pro Audio shall not be held responsible for any cost
resulting from such a modification/adaptation.
3. Free inspections, maintenance/repair work and replacement of parts are expressly excluded from this
warranty, in particular if caused by inappropriate use. Likewise, the warranty does not cover defects of
expendable parts caused by normal wear of the product. Expendable parts aretypically pots,
potentiometers, switches and similar components.
4. Damages/defects caused by the following conditions are not covered by this warranty:- Misuse, neglect
or failure to operate the unit in compliance with the instructions given in theuser or service manuals.
- Connection or operation of the unit in any way that does not comply with the technical or safetyregulations
applicable in the country where the product is used.
- Damages/defects that are caused by any other condition beyond the control of SM Pro Audio.
5. Any repair carried out by unauthorized personnel will void the warranty.
6. Products which do not meet the terms of this warranty will be repaired exclusively at the buyer's expense.
SM Pro Audio will inform the buyer of any such circumstance. If the buyer fails to submit a written repair
order within 4 weeks after notification, SM Pro Audio will return the unit C.O.D. with a separate invoice for
freight and packing. Such cost will also be invoiced separately when the buyer has sent in a written repair
order.
5 CLAIM FOR DAMAGES
Failure of SM Pro Audio to provide proper warranty service shall not entitle the buyer to claim (consequential)
damages. In no event shall the liability of SM Pro Audio exceed the invoiced value of the product.
6 OTHER WARRANTY RIGHTS
This warranty does not exclude or limit the buyer's statutory rights provided by national law, in particular, any
such rights against the seller that arise from a legally effective purchase contract.
The information contained in this manual is subject to change without notice. No part of this manual may be
reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying
and recording of any kind, for any purpose, without the express written permission of SM Pro Audio.
ALL RIGHTS RESERVED © 2009 SM Pro Audio
SM Pro Audio Service Department
W25, 26-28 Roberna St Moorabbin Melbourne, Victoria Australia 3189
IPod and iPhone are trademarks of Apple INC, please note that SMPro Audio has no association with Apple
INC.
1 WARRANTY CARD
To be protected by this warranty, the buyer must complete and return the enclosed warranty card
(signed/stamped by retail dealer) within 14 days of the date of purchase to SM Pro Audio (see address
below 3). Failure to return the card in due time (date as per postmark) will void any extended warranty
claims.
2 WARRANTY
1. SM Pro Audio warrants the mechanical and electronic components of this product to be free of
defects in material and workmanship for a period of one (3) years from the original date of purchase, in
accordance with the warranty regulations described below. If any defects occur within the specified
warranty period that are not caused by normal wear or inappropriate use, SM Pro Audio shall, at its
sole discretion, either repair or replace the product.
2. If the warranty claim proves to be justified, the product will be returned freight prepaid by SM Pro
Audio within Australia. Outside of Australia, the product will be returned at the buyer's expense.
3. Warranty claims other than those indicated above are expressly excluded.
3 RETURN AUTHORIZATION NUMBER
1. To obtain warranty service, the buyer must call SM Pro Audio during normal business hours
BEFORE returning the product (Tel.: +61 3 9555 8081). All inquiries must be accompanied by a
description of the problem. SM Pro Audio will then issue a return authorization number or by email to
service@smPro Audio.com
2. The product must be returned in its original shipping carton, together with the return authorization
number to: SM PRO AUDIO, MELBOURNE, AUSTRALIA.
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