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Troubleshooting – Extron Electronics IN3566HR User Manual

Page 12

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©

1999 - INLINE Inc. IN3564HR / IN3566HR Operation Manual - Preliminary 7/30/99

Required Accessories (Ordered Separately)

Input / Output Adapter and Extension Cables
VGA: IN8000 Series
15-pin HD (male to male), available in various lengths from 3’ to 100’
For other Computers: See list on page 6

Optional Accessories

Remote Equipment
IN3590 -
Hand held wired remote control
IN6901 / IN6902 - RS-232 to Contact Closure Converter

Powered Accessories
IN1110 / IN1111 -
Video Transmitter / Receiver System
IN3262D / IN3262DS - Distribution Amplifier
IN3546R - 6-Input, 1-Output Stereo Audio Switcher
IN9112 - Control / Power cable for IN3546R
IN9133 -
Control / Power cable for IN3546R with loop-through

Installation Hardware
IN9080 -
Rack Shelf
IN9088 - Half-Rack Blank Plate
IN9348 - Engraveable Plastic Input Labeling Plate

Troubleshooting

The display device connected to the IN3564HR / IN3566HR output has a bad / scrambled
image.

Solution 1: Verify that the correct input cable is being used.

Solution 2: The display device connected to the output of the interface may not be compatible

with the computer output. Standard 640 x 480 VGA runs at 31.5 KHz, but SVGA
can be as high as 48 - 58 KHz depending on the vertical refresh rate. Many
workstations have new ultra high-resolution modes such as 1600 x 1200 and 1800 x
1440 and can output a video signal with a horizontal scan rate of over 100 KHz!
Many data monitors and data projectors are not compatible with these resolutions and
frequencies.

The unit does not pass any signals.

Solution: The IN3564HR / IN3566HR contains two internal fuses. If power is applied to the

unit and none of the front panel LEDs activate, these fuses may be blown. Open the
case as described below and replace the blown fuses with new 200mA fuses.

1.

Disconnect power to the switcher

2.

Unscrew the two screws on each side of the unit

3.

Gently slide off the top cover

4.

Replace the bad fuse(s)

5.

Replace the top cover and tighten the screws

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