AVSL Citronic CM-DSP User Manual
Page 8

170.830UK, 170.832UK, 170.834UK User Manual
Troubleshooting 
 
No power LED on
control panel
Ensure power adapter is working and connected properly 
Ensure mains outlet voltage is OK and as stated on adaptor 
Power LED is on but 
no other LEDs and no 
output
Check input signals and condition of connection leads 
Check jack is connected to input and not channel insert 
Check GAIN is not too low on channel input 
Check channel fader is not fully down 
Check MAIN fader is not fully down 
Disconnect channel insert (if used) and check for correct wiring 
For condenser mics, turn down MAIN fader and check +48V is on 
Power and VU LEDs lit 
but no output 
Check output connections to amplifier or recorder 
Check amplifier or recorder levels are not turned fully down 
USB/SD player will
not play audio from 
media 
Press PLAY on transport controls 
Check memory device is connected properly (remove and re-insert) 
Check file types – standard compressed digital audio files required 
Check memory device works on a PC or Mac for standard playback 
Volume range lacking
Check COMP control is not turned up too high
Output is very loud or 
distorted 
Check level of input signal is not too high 
Reduce channel GAIN and EQ settings 
Reduce channel and MAIN faders levels 
Ensure Hi-Z line level input(s) not connected via XLR 
Check output levels of equipment connected via channel inserts 
Check AUX and EFFECT level controls and reduce if necessary 
Check for high gain recording of media files on USB/SD 
Check input gain level on recorder or recording software 
Output is working but 
at very low level 
Check input audio source level is not too low 
Ensure low impedance line or mic signal is not connected via jack 
Increase channel GAIN control and EQ settings if turned down 
Increase channel and MAIN faders levels 
Check output levels of equipment connected via channel inserts 
Check for quiet recording of media files on USB/SD 
Check input gain level on recorder or recording software 
Feedback (loud
squealing or howling 
from mics) 
Face microphone away from speakers and monitors 
Reduce channel GAIN level and EQ level(s) 
Reduce AUX and/or EFFECT levels 
Reduce channel and/or MAIN fader levels 
Errors and omissions excepted.
Copyright© 2012. AVSL Group Ltd.
