Troubleshooting, Armasight product warranty registration card, Product information customer information – Armasight NSMAVENGE3GGDA1 AVENGER Gen 3 Ghost Night Vision Monocular User Manual
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6. TROublESHOOTIng
Common problems that may occur with your monocular or the detection and viewing tests, as well as
actions you can take to correct them, are listed below in the Troubleshooting Table. This table does
not list all of the malfunctions that may occur with your device. If you experience a malfunction of
the device that is not listed in this table, please contact Armasight or your Avenger retailer.
nOTE:
Before you use this table, be sure you have performed all normal operational safety, care and
handling checks and procedures.
TROublESHOOTIng guIDE
PROblEM
POSSIblE cAuSE
AcTIOn
The monocular does not turn on.
Inspect for a missing, defective or improp-
erly installed battery.
Replace the battery or install it properly.
If these actions fail, please contact Customer Support.
Poor image quality.
Check if the eyepiece and lens are fo-
cused.
Focus the ocular and lens.
Check if the lens is greasy, fogged or dirty.
Thoroughly clean the surface of the lens.
If the problem persists, please contact Customer Support.
Light is visible through the eyecup.
Check the exit pupil distance value.
Press the eyecup to your face.
Check the resilience of the eyepiece.
If the eyecup is defective, please contact
Customer Support.
Diopter adjustment cannot be per-
formed.
Check to see if the diopter adjustment ring
is deformed or broken.
If the diopter adjustment ring is damaged,
please contact Customer Support.
IR illuminator does not turn on.
Turn the IR illuminator on in a dark area
with the monocular on. Visually estimate if
the observed scene is illuminated.
If the IR illuminator does not turn on,
please contact Customer Support.
ARMASIGHT PRODUCT WARRANTY REGISTRATION CARD
PRODUCT INFORMATION
CUSTOMER INFORMATION
Product Name
Purchase Date
Name
Purchased From
Product Serial #
Address
City
Day Phone #
E-mail address
Country
Zip
Home Phone #
Customer Signature Required