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Troubleshooting, Armasight product warranty registration card, Product information customer information – Armasight NSMAVENGE3GGDA1 AVENGER Gen 3 Ghost Night Vision Monocular User Manual

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6. TROublESHOOTIng

Common problems that may occur with your monocular or the detection and viewing tests, as well as

actions you can take to correct them, are listed below in the Troubleshooting Table. This table does

not list all of the malfunctions that may occur with your device. If you experience a malfunction of

the device that is not listed in this table, please contact Armasight or your Avenger retailer.

nOTE:

Before you use this table, be sure you have performed all normal operational safety, care and

handling checks and procedures.

TROublESHOOTIng guIDE

PROblEM

POSSIblE cAuSE

AcTIOn

The monocular does not turn on.

Inspect for a missing, defective or improp-

erly installed battery.

Replace the battery or install it properly.

If these actions fail, please contact Customer Support.

Poor image quality.

Check if the eyepiece and lens are fo-

cused.

Focus the ocular and lens.

Check if the lens is greasy, fogged or dirty.

Thoroughly clean the surface of the lens.

If the problem persists, please contact Customer Support.

Light is visible through the eyecup.

Check the exit pupil distance value.

Press the eyecup to your face.

Check the resilience of the eyepiece.

If the eyecup is defective, please contact

Customer Support.

Diopter adjustment cannot be per-

formed.

Check to see if the diopter adjustment ring

is deformed or broken.

If the diopter adjustment ring is damaged,

please contact Customer Support.

IR illuminator does not turn on.

Turn the IR illuminator on in a dark area

with the monocular on. Visually estimate if

the observed scene is illuminated.

If the IR illuminator does not turn on,

please contact Customer Support.

ARMASIGHT PRODUCT WARRANTY REGISTRATION CARD

PRODUCT INFORMATION

CUSTOMER INFORMATION

Product Name

Purchase Date

Name

Purchased From

Product Serial #

Address

City

Day Phone #

E-mail address

Country

Zip

Home Phone #

Customer Signature Required